Articles on: Help

FAQ

Answers to the most frequent questions, with a link to the article that covers each topic in detail.


My product is distorted


Use your Seelab model and remove any description of the product from the prompt: the model already knows it. See Using your model in image and video.


I can't find a model or a collection


Check the active project in the selector at the top right: models and collections belong to each project. See Organization, projects and sharing.


My workflow images don't show up in the feed


Turn on Workflows results above the creation feed.


My reference applies to all my images


A reference image stays attached to the prompt until you remove it. Remove it when you change subject. See Using up to 10 reference images.


I can't invite a colleague


Only the Owner and Admin roles can invite. See Roles: Owner, Admin, Member.


A workflow node failed


Rerun it with Run node; the nodes marked "Skipped" then run. See Run, rerun and share a workflow.


I don't like the Composer blend


Run it again with retry, or undo with Unblend, adjust the layer and blend again. See Composer: layers, blending and PSD export.


My collection name is rejected


Avoid special characters such as "·": use letters, numbers, spaces and hyphens.


How much does a generation cost?


The cost is always shown before you launch, above the generate button. See Understanding credits.


Which model should I choose?


Start from your need: your Seelab model for a visual that stays true to your product, a market model for everything else. See Which image model to choose? and Which video model to choose?.


Can't find your answer? Contact the Seelab team.

Updated on: 31/10/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!